t’order Privacy Policy
Effective Date: JUNE [1], 2024
Last Updated Date: [06, 03, 2024]
[t’order INC.] (“t’order,” “we, “us,” or “our”) may collect, store, use, and/or share (“process”) your personal information when you use our services (the “Service”). Accordingly, we establish and present the following privacy policy describing how and why we process and protect your personal information and resolve any relevant complaint thereof promptly and amicably, subject to applicable laws. By using our Services, you agree to our privacy policy. Please carefully read and review this privacy policy which will help you understand your privacy rights and choices. If you do not agree with our policies and practices, please do not use our Service. If you have any questions or concerns, please contact us at the contact point as set out below.
YOUR INFORMATION WE PROCESS
We process the following personal information:
Personal Information You Provide Directly.
Information collected when you contact our customer service via the website: phone number, email address, company name, city of residence
Sensitive Information: we do not process your sensitive information, such as race and ethnicity, ideas and beliefs, national origin and place of residence, political opinions and criminal records, health status, and private preferences that may violate your fundamental human rights
Information Collected From Other Sources.
In order to enhance our ability to provide relevant marketing, offers, and Services to you, we may obtain certain information about you from other sources, such as public databases, joint marketing partners, affiliate programs, data providers, and other third parties
Automatically Collected When You Use Our Service.
Usage data: device information (OS, screen size, device ID), IP address, cookies, access logs, records of improper usage, and service usage records
HOW WE USE THE INFORMATION WE COLLECT
We process your personal information for the following purposes:
To deliver and facilitate the delivery of services to you
To respond to your inquiries and/or offer support to you
To send administrative information to you
To send you marketing and promotional communications
To protect our Services, including prevention of and sanction of any act that interrupts normal service operation of the service such as account theft and improper usage
To evaluate, improve, and develop our Services, products, marketing, and your experience
PROVISION OF PERSONAL INFORMATION TO THIRD PARTIES
We, in principle, do not provide your personal information to third parties except in the following cases:
With your consent.
Under the special provisions in applicable laws which allow us to do so.
When requested by relevant authorities for investigative purposes in accordance with relevant laws and regulations.
In the event of a disaster, communicable diseases, urgent incidents or accidents that can lead to death or physical endangerment, and/or emergency situations that can lead to immediate financial loss.
To the following third-party recipients:
Categories of Third-Party Recipient: Analytic Services
Categories of Personal Data: Phone number, email address, company name, city of residence
We will notify you in advance when we intend to provide your personal information exceeding the above scope and will carry out such provision upon your express consent.
YOUR RIGHTS, OBLIGATIONS, AND HOW TO EXERCISE THEM
Right To Review, Correct, Delete, and Suspend the Processing.
You may, at any time, exercise the right to review, correct, delete, and suspend the processing of your personal information against us, which may be requested through the customer service center of our Services, in person, in writing, by phone, or by e-mail. If you request the correction or deletion of errors in your personal information, we will not use or provide such personal information until the correction or deletion is completed. We respect your request without delay, subject to certain exceptions provided by applicable laws.
You may exercise the above right through your agents, such as your legal representative or a delegate, in which case you will be required to submit to us a power of attorney that confirms such delegation. We will confirm whether the person who made the request, such as a request for perusing, correction, or deletion, or request for suspension of the processing, holds such right or is a legitimate agent.
Notwithstanding the foregoing, the right to peruse, correct, delete, and suspend the processing of your personal information may be restricted in accordance with applicable laws. Further, you may not request a correction or deletion of your personal information if such information is required to be collected according to applicable laws. Accordingly, we may deny your request in accordance with applicable laws.
Right to Limit Use and Disclosure of Sensitive Personal Information
We do not process your sensitive personal information.
Right to Opt-out of Marketing and Promotional Communications
You may unsubscribe from our marketing and promotional communications at any time by clicking on the unsubscribe link in our emails. You will then be removed from the marketing lists. Notwithstanding the foregoing, we may still communicate with you to send you Service-related messages that are necessary for the administration and use of your account, to respond to requests, or for other non-marketing purposes.
Right to be informed
You have the right to know the following:
- Whether we collect and use your personal information;
- the categories of personal information that we collect, the purposes;
- the purposes for which we collected personal information; and
- whether we sell or share personal information to third parties, the categories of the sold or shared personal information thereof, and the categories of third parties to whom the personal information was sold or shared;
Right to non-discrimination for your exercise of privacy rights.
We will not discriminate against you if you exercise your privacy rights.
PROCESSING PERIOD OF PERSONAL INFORMATION AND DESTRUCTION
We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy policy, otherwise required to comply with applicable laws. When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize such information or if this is not possible, we will securely store your personal information and isolate it from any further processing until deletion is possible.
We take the following destruction procedures and methods:
Destruction procedures: the information that needs to be destroyed will be transferred to a separate database when the purpose of processing has been achieved, and the information transferred to the database will not be used for any other purposes unless required by law. The said information will be stored for a certain period of time in accordance with the applicable laws, and the information will be destroyed after such period.
Destruction method: personal information recorded and stored in electronic file format will be destroyed using technical methods so that the information cannot be reproduced, and personal information recorded and stored on paper documents will be destroyed by crushing or incineration with a shredder.
SAFETY MEASURES FOR PERSONAL INFORMATION
We have implemented the following security measures designated to protect the security of your personal information:
Administrative measures: establishment and implementation of internal management plans for personal information, employee training, minimizing personnel with access to personal information, etc.
Technical measures: technical countermeasures against hacking, etc., encryption of personal data, external access blocking, etc.
Notwithstanding the foregoing, no electronic transmission over the Internet or information storage technology can be guaranteed 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorized third parties will not be able to defeat our security and improperly collect, access, steal, or modify your information. Although we will endeavor our best to protect your personal information, the transmission of personal information to and from our Services is at your own risk. Further, you should only access our Services within a secure environment.
OPERATION, INSTALLATION, AND REFUSAL OF AUTOMATIC PERSONAL INFORMATION COLLECTION
Operation and Purpose of Cookies.
Cookies are a small amount of information sent to the user’s PC browser by the server (HTTP), which is used to operate our website, etc., and are also stored on the user’s hard disk on the computer or other devices.
The Cookies will collect information on your login status, access frequency, visit time, taste and interest, usage traces, number of event participation, and the like. We may use the cookies for targeted marketing and providing customized services.
We use ‘cookies’ to store and frequently retrieve usage information to provide you with individually customized services. When you visit our website, the website server loads the cookies stored in your device to maintain user settings and provide personalized services. Cookies help you connect to websites according to their settings and navigate them conveniently. Cookies are also utilized to offer optimized ads and personalized information based on your website visit history and usage patterns.
Installation and Rejection of Cookies.
You have the right to choose the installation of cookies. Therefore, you may allow all cookies, refuse to store all cookies, or confirm whenever cookies are stored by changing your Internet browser options. Please note that by refusing to store cookies, you may experience difficulties in using some of our services.
How to set or refuse cookies for Internet Explorer
Go to the top menu in the web browser > Click on [Tools] > Click on [Internet Options] > Click on [Privacy] > Click [Advanced] > Move the slider to the top to block all cookies or to the bottom to allow all cookies.
How to set or refuse cookies for Internet Explorer
Go to the top right in the web browser > Click on [More Settings] > Click on [Privacy and Security] > Click on [Site Settings] > Click [Third-party cookies] > Move the slider to the top to block all cookies or to the bottom to allow all cookies.
CHIEF PRIVACY OFFICER
We have designated the Chief Privacy Officer, who is the person in charge of managing personal information tasks and handling your complaints about personal information. We will respond to your complaint about personal information, at the latest, not more than 45 days from the receipt of your complaints. Our Chief Privacy Officer’s contact information is as follows:
▶ Chief Privacy Officer
- Name : Kyle Jeon
- Position : Regional Director
- Contact : t'order America, 17777 Center Ct Dr N #600, Cerritos, CA 90703
UPDATE OR AMENDMENT OF PRIVACY POLICY
We may update this privacy policy from time to time to comply with applicable law or to reflect any changes in the provision of the Service. We will indicate the updated version by posting an updated revised date, and the updated version will be effective as soon as it is accessible. If we make material changes to this privacy policy, we may notify you of such changes. We encourage you to review this privacy policy frequently to be informed of how we are processing and protecting your information.
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